Contact Us

How to Reach Us

In practical terms, hexclad provides customer support for product questions, orders, delivery, returns, exchanges, payments, and privacy requests. As part of this policy, customer service operates Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Contact Details

As a service commitment, customers can write to Support@hexciog.shop or telephone (503) 297-9119. In practical terms, written correspondence may be directed to 20 NW Hood Pl, Bend, Oregon 97703, United States.

Order Support

Consistent with these terms, providing the order reference and issue details helps customer service respond accurately. For eligible requests, contact us before shipment for a cancellation request, while shipped orders follow the Refund Policy.

Merchant and Contact Details

Business name: hexclad
Brand/store name: hexclad
Email: Support@hexciog.shop
Phone: (503) 297-9119
Physical and return address: 20 NW Hood Pl, Bend, Oregon 97703, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)